Returns & Exchanges
We want you to be completely satisfied with your handcrafted Beckett Simonon products, which is why we offer a 60-day window for returns and exchanges on all unworn items. Our process is designed to be as seamless as the craftsmanship of our shoes, ensuring you find your perfect fit with total confidence.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will provide a prepaid shipping label via email to ensure your return shipping is completely free of charge.
- 3.Pack and Ship
Place the unworn items in their original packaging, attach the prepaid label to the box, and drop it off at any authorized carrier location.
- 4.Processing and Refund
After our workshop team inspects the returned items, we will process your exchange or issue a full refund to your original payment method within 5-7 business days.